Privacy Policy

Studio Santos Last updated: June 2026

Who we are

Studio Santos is a luxury interior design studio based in Cobham, Surrey, trading name of RSB Interiors Ltd. The data controller is RSB Interiors Ltd (trading as Studio Santos)

Contact: hello@studiosantos.co.uk +44 (0)7939 376 552 Cobham, Surrey

RSB Interiors Ltd (trading as Studio Santos) is registered with the Information Commissioner's Office (ICO). Registration number: [ADD ONCE REGISTERED]

What data we collect and why

Website contact form

When you get in touch via the contact form on this website, we collect your name, email address, phone number (if provided), and the details of your message. We use this information solely to respond to your enquiry.

Legal basis: Legitimate interest (responding to an enquiry you have initiated).

Discovery call bookings

When you book a discovery call via Calendly, we collect your name and email address. Calendly may also collect technical data such as your IP address in accordance with their own privacy policy, available at calendly.com/privacy.

Legal basis: Legitimate interest (fulfilling a booking you have requested).

Email marketing and lead magnet

If you sign up to receive The Surrey Home Edit or our newsletter, we collect your name and email address via MailerLite. We use this to send you the guide you requested and occasional updates about Studio Santos, including design inspiration, studio news, and our services.

You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by emailing hello@studiosantos.co.uk. We will never sell or share your data with third parties for their own marketing purposes.

Legal basis: Consent (you opted in when submitting the form).

WhatsApp Business

If you contact Studio Santos via WhatsApp, we receive your name and phone number as provided by WhatsApp. This information is used solely to respond to your message.

Legal basis: Legitimate interest (responding to an enquiry you have initiated).

Client project data

If you become a Studio Santos client, we collect and store the personal and project information necessary to deliver our services, including contact details, property information, and design preferences. This data is held securely in our project management system and is not shared with third parties except where necessary to deliver your project (for example, sharing your contact details with a trade or supplier you have approved).

Legal basis: Performance of a contract.

Cookies and website analytics

This website is built on Squarespace, which uses cookies to operate and improve the site. These may include cookies for site security, performance, and basic analytics (such as page visit counts). No personally identifiable information is collected through cookies without your knowledge.

For more information on Squarespace's data practices, visit squarespace.com/privacy.

How we store your data

Your data is stored securely using the following platforms:

All platforms used by Studio Santos are reputable services with their own data protection policies and appropriate security measures in place.

How long we keep your data

  • Enquiries that do not become projects: up to 12 months after last contact

  • Email subscribers: until you unsubscribe or ask us to delete your data

  • Client project data: up to 7 years after project completion, in line with standard business record-keeping requirements

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate data

  • Request deletion of your data (the "right to be forgotten")

  • Restrict or object to how we process your data

  • Withdraw consent at any time where consent is the legal basis for processing

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@studiosantos.co.uk. We will respond within 30 days.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page occasionally.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Rhiannon Santos-Binney RSB Interiors Ltd (trading as Studio Santos). hello@studiosantos.co.uk +44 (0)7939 376 552